There is a class action Settlement with Global Tel*Link ("GTL"). The lawsuit claims that GTL improperly retained money that was deposited in prepaid "AdvancePay" accounts after the account was inactive for 180 days or less. GTL denies any and all wrongdoing of any kind, and denies any liability.
Are you included?
All persons nationwide who (i) established and funded a prepaid account through GTL’s interactive-voice-response (“IVR”) system and (ii) had a positive account balance that was reduced to $0.00 due to account inactivity for 180 days or less on or after April 3, 2011, and through and including October 6, 2021. The following people are not members of the Class: (a) any Class Member who timely and validly elects to be excluded from the Class in accordance with the procedure described in the Court’s Preliminary Approval Order (the “Opt-Outs”); (b) GTL and its respective parents, subsidiaries, divisions, affiliates, associated entities, business units, predecessors in interest, successors, successors in interest, representatives, and each of their respective immediate family members; (c) Class Counsel; and (c) the Judges who have presided over the Case and any related cases.
What does the Settlement provide?
GTL will provide up to $67 million that will pay (1) credits/refunds to eligible Class Members, (2) the costs of notice and administration, (3) attorneys’ fees and costs, and (4) special service payments to Class Representatives. GTL has also agreed to change its Inactivity Policy to benefit Class Members and others. A complete description of the benefits that the Settlement provides can be found in the Settlement Agreement.
How can I get a payment?
If you had an active GTL AdvancePay account at the time the Settlement is finally approved, you will have received an automatic credit to your account. If you had an inactive GTL AdvancePay account at the time the Settlement is approved, you needed to submit a Claim Form online or by mail by June 14, 2022 to receive a refund. Anyone who has both active and inactive GTL AdvancePay accounts will receive an automatic credit on the active account but would have needed to file a claim for their inactive account(s) to get a refund. GTL will credit or refund 100% of the amount that GTL retained from your account due to inactivity. Payments to former customers may be reduced if the total credits/ refunds exceed the available Settlement fund.
What are my rights?
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A SUMMARY OF YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
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CURRENT GTL CUSTOMERS: GET AUTOMATIC CREDIT
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If you have an active AdvancePay account with GTL when the settlement became final, you will automatically receive a credit to your GTL account (see Question 7 in the notice for more information).
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FORMER GTL CUSTOMERS: SUBMIT A CLAIM FORM
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If you do not currently or did not have an active AdvancePay account with GTL when the settlement became final, you must have filed a claim by June 14, 2022 to receive a refund (see Question 8 in the notice for more information). This deadline has passed.
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EXCLUDE YOURSELF
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If you did not wish to be part of the Settlement, you must have requested to be excluded no later than April 15, 2022 and you would receive no payment or credit from the Settlement. This is the only option that allows you to be part of any other lawsuit against GTL about the legal claims in the Settlement. This deadline has passed.
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OBJECT
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You may also have written to the Court by April 15, 2022 about why you did not like the Settlement. This deadline has passed.
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The full notice is available by viewing the
Long Form Notice. Please read the Notice carefully, as it explains the lawsuit and your legal rights.